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Here are some answers to the most common questions about FlocknGo!

What is FlocknGo?

FlocknGo is a community management platform designed for organisers and community-led businesses. It helps manage members, activities, registrations, payments, communication, files, and day-to-day operations from one place.

Who is FlocknGo designed for?

FlocknGo is built for organisers who run communities, workshops, fitness groups, adventure experiences, clubs, learning programmes, hobby groups, meetups, and other experience-led businesses.

What types of activities can I organise?

You can organise treks, workshops, meetups, camps, runs, hobby groups, events, and other free or paid community experiences.

How do I get started with FlocknGo?

Create your community and set it up to invite your members with events gallery, files and calendar. Connect your Razorpay account to FlocknGo. Now add your members. Activate events with pricing and other details - these go to your members in 1-1 Whatsapp messages. Start accepting registrations.

Do I need to download the FlocknGo app?

Organisers need to download the app. Members receive all updates on whatsapp - 1-1 and personalized with relevant links that open in whatsapp browser itself. So - app for organisers and Whatsapp for members.

Is FlocknGo free to use?

Yes. FlocknGo is currently free to use while pricing plans are being introduced.

Can I customise my community?

Yes. You can personalise your community with its own name, profile picture, description, gallery, documents, and social media links.

Can I invite my existing members to FlocknGo?

Yes. 3 ways to add members. From your phonebook, through a link you share with your members or those joining your activities are auto added to the flock. We recommend you to publicise your flock link in your Instagram profile, your community whatsapp groups descriptions and your Whatespp for business profile with a tagline "Join my community on FlocknGo <link of flock> to receive updates and event invites"

How do participants join an activity?

Participants simply open the activity link, review the details, complete the registration process, make the payment and join the activity.

Can I edit an activity after creating it?

Yes. You can update activity details, including pricing and other information, whenever required.

What payment methods does FlocknGo support?

FlocknGo supports Razorpay integration and Payment Screenshot Collection. You can choose the one you like when setting up the activity.

Do I need a Razorpay account?

Yes. To accept online payments, you must have an active Razorpay account with the required KYC completed. Else you can use screenshots collection feature.

What documents are required for Razorpay onboarding?

The required documents are determined by Razorpay and generally include PAN, address proof, bank account details, business registration documents (where applicable), authorised signatory details, and GST information (if applicable).

Can I track registrations and payments in FlocknGo?

Yes. FlocknGo Activity Dashboard helps you manage participant registrations, payment status.

Can I communicate with my members through FlocknGo?

Yes. You can publish announcements and important updates through FlocknGo.

When an announcement is published in the app, it is automatically delivered to your members on WhatsApp as a message. You do not need to send the same announcement separately through WhatsApp.

Can I create polls for my members?

Yes. You can create polls to gather member opinions, collect responses, and improve participation. The polls go to members on Whatsapp 1-1 messages upon launch of poll.

Can new members access older community information?

Yes. New members can access community information, files, and shared content without missing important updates from before they joined.

Can I upload photos, documents, and other files?

Yes. Organisers can upload and share photos, documents, and activity-related files with their community members in Galleries and Files tabs.

What are the storage limits?

Each uploaded file can be up to 100 MB, and each community currently has 100 GB of total storage.

Can FlocknGo help me find new community members?

Yes. Communities and activities published by organisers can be discovered through the FlocknGo Discovery Portal, helping people find and join relevant experiences and communities.

Why should I use FlocknGo instead of managing everything on WhatsApp?

3 reasons to shift to FlocknGo from Whatsapp. One - get rid of chat floods. Two - No need to copy data from whatsapp and Instagram to excel and Three - great new member experience who can see your past event albums and files and get excited. Bottomline - FlocknGo reduces the need to manage multiple WhatsApp groups, spreadsheets, file folders, and manual processes while streamlining payments and logistics.

How long does onboarding take?

You can start setting up your community immediately after signing up. The total onboarding time depends on the number of members you import and your preferred payment setup.

Is FlocknGo suitable for paid communities?

Yes. FlocknGo is designed to support both free and paid communities, making it easy to manage recurring activities, registrations, and collections.

Can multiple organisers manage the same community?

Yes. Multiple organisers can manage a community and its activities. However, every community has one primary creator who owns the community.

What is the biggest benefit of using FlocknGo?

FlocknGo gives organisers a single platform to manage their community, members, calendar, activities, registrations, payments, communication, and operations while providing a better experience for members.

The biggest benefit is that the members get all updates on Whatsapp. You use the app and members use Whatsapp!

Turn plans into lasting experiences. Train, explore, learn, engage, and grow together with FlocknGo. 

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